BITCO Construction Group's (formerly Old Republic Contractors Insurance Group) national Claims team are experienced claim professionals who manage our client’s Workers’ Compensation, General Liability and Commercial Auto exposure claims. With a passion for construction claims and delivering superior results to our clients, our Claims team delivers an innovative approach to claim handling that sets us apart from the competition.

Construction Expertise

Our Claims team consists of dedicated Claim Directors who are responsible for the direct supervision of the claims administration process. BITCO Construction Group’s Claim Directors:

  • Average 20 years of construction claims experience.
  • Have specialized local and jurisdictional knowledge of the geographical areas they serve.
  • Are credentialed – many carry CPCU, CISC, ARM, AIC, JD, ARe and CRIS designations.

Additionally, our Claim Directors are supported by a senior Claims Leadership team with more than 100 years of combined construction claims experience.

Immediate Access

BITCO Construction Group’s biggest advantage is its responsiveness. With an in-house national Claims team, our clients can be confident knowing that:

  • Every Regional Office has a team of dedicated Claim Directors.
  • Claim Directors are available 24/7 to answer questions on bills, case status and resolution.
  • Our flat organizational structure provides our Claims team with direct access to BITCO Construction Group’s Executive Management.

Enhanced Communication

Our Claim Directors encourage client participation in the handling of claims to limit adverse development and foster communication through:

  • Regularly Scheduled Claim Reviews
  • Roundtable Discussions
  • Scheduled Client Visits

Learn more about our services and how we can help you.

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